In this section you will find the information necessary to help you report any claim or emergency that you may have incurred. As always, we are available during normal business hours, but since emergencies happen during outside of our business hours we want you to receive the best service possible in any situation. While some of these contacts lead you to the company, this is merely to allow you to get the immediate service that you may require. Just because an emergency arises when we are closed does not mean that you have to wait for assistance.
To reach our office please call 617-924-5600 or toll free 800-890-5606. You can also text us at 617-612-6500. If you call after hours our voice mail system is designed to get you the assistance you need. You can leave a message on our voice mail, or you can email us, and we will contact you as soon as possible the next business day.
The following links will provide you with the information necessary to contact your insurance company.
Report A Loss
Insurance Company Claim Links
Safety Insurance Group
The Andover Companies (Merrimack Mutual, Cambridge Mutual, Bay State)
Norfolk & Dedham
Mass Property Insurance UA (Mass Fair Plan)